Patient and Family Values

Patients, families and members of the community have shared with us their values. These values guide us in providng care and service that reflects what matters most to them.

To view or print our Patient and Family Values please click here.

For the best patient experience, the way we work together matters.

Our goal is for the hospital to be a place where patients, families and staff treat each other with respect.

To achieve this goal:

  • our staff provide patient and family-centred care, and follow a "Values-based Code of Conduct"
  • our patients and families can use a new booklet titled "Mutual Respect" as their guide to working with their health care team 


                                                               Click on the crests for more information.