During Your Stay

Whether you are coming to the hospital for a clinic appointment, day surgery or an inpatient stay, a little preparation will help your visit go smoothly. Here is a list of items you should bring with you when you come to the hospital:

  • Appointment information
  • Doctor's name
  • Location of where your appointment is taking place
  • Name and phone number of referring physician
  • Name and phone number of your family physician if different from above
  • Health card

If you will be staying overnight, please bring the above listed items as well as:

  • Toiletries and personal items (ie. Toothbrush, comb, etc.)
  • Bathrobe
  • Change of clothes for your trip home

Emergency Preparedness Drills

During your stay you may hear the fire alarm. Please understand our staff participate in regularly scheduled emergency drills. This is our way of ensuring all staff members are fully prepared should an emergency situation arise. Rest assured your caregiver is well trained and prepared to assist you during any emergency situation.

Click here to read Fire Safety Information for Patients and Visitors

Cell Phones 

Patient and visitor use of cell phones is prohibited in all areas of the hospital except: lobbies, cafeterias, public hallways, and business offices (e.g. Admitting, Cashier, Medical Records, non-clinical support offices etc). The devices must be turned off when entering clinical areas (wards, cardiac, critical care, outpatient rooms, diagnostic test areas such as MDU, etc.)

All users of cell phones are asked to maintain at least 1 meter from any medical device when in common areas of the hospital.

We are latex-free, fragrance-free and smoke-free

For the health of patients and staff, please do not bring latex balloons or other latex products to the hospital. Latex balloons are prohibited in all HHS facilities as they can cause allergic reactions in some people. Alternatively, MYLAR (shiny foil) balloons may be brought into the hospital.

Please do not bring or wear perfume, cologne, scented soaps, creams or hair spray. Please use deodorants in moderation.

Smoking is a serious health hazard and all HHS hospitals are smoke-free facilities. Visitors, patients and staff are not permitted to smoke in any of the hospital's buildings, or anywhere on hospital property, including parking lots, garages and vehicles.Provincial law also prohibits smoking within nine metres (30 feet) of any hospital entrance. Hospital security and municipal by-law officers enforce these restrictions.