Hamilton Health Sciences
Building Cultural Competency in Practice
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Support Tools for Health Care Providers

Alzheimer's Asociation

This website features Diversity Resources developed for people with dementia, family and friends, and health and social service professionals. Included are: educational materials for diverse communities, multicultural outreach tips and culturally appropriate clinical assessment tools. (United States)

American Lung Association

This webpage features smoking fact sheets targeting various ethnic populations. (United States)

Asian American Network for Cancer Awareness

This web based resource tool provides links to contributor's web sites containing Asian or Pacific Islander cancer education materials. The materials referenced have been screened by the contributing organizations/programs for medical accuracy and cultural relevance. (United States)

Better Communication, Better Care: Provider's Tools to Care for Diverse Populations

Produced by a nationwide team of healthcare professionals in the United States, this kit contains background information and tools to assist service providers to deliver culturally competent healthcare. It is organised into four sections: Interaction with a Diverse Patient Base; Communication across Language Barriers; Understanding Patients from Various Cultural Backgrounds; and References and Resources. (United States)

Canadian Diabetes Association

As part of their online "Resource Library", the Canadian Diabetes Association provides educator materials for health professionals who serve South Asian populations. They include background information, a glossary of terms, FAQs, the carbohydrate content of some common foods in the South Asian diet and downloadable images of south Asian food in different languages. People of South Asian descent include those who are from India, Pakistan, Sri Lanka, and Bangladesh and may speak Hindi, Bengali, Punjabi, Tamil, Gujarati, and Urdu, among many other languages. (Canada)

Center for Cultural Diversity in Aging

This organization aims to ensure the needs of older people from culturally and linguistically diverse backgrounds are identified and addressed. Under "National Resources" information and resources can be found to support culturally responsive aged care service delivery. Multilingual resources are also available to facilitate the provision of quality aged care information in the preferred language of clients. (Australia)

Center for Culture, Ethnicity & Health

This Australia based organization provides information and support tools on cultural diversity and wellbeing.  They provide a wide range of resources and publications for health care providers that are available for download free of charge. These include research reports, tip sheets, multilingual brochures and DVDs.  Their multicultural health and support service provides education, information and support on issues of sexual health, HIV/AIDS and blood borne viruses.  Online information is directed at refugee communities (men, women and adolescents) and health care providers. (Australia)

Cultural Competence Guide for Primary Care Professionals in Nova Scotia

This guide includes tools and resources such as self assessment questionnaires and useful patient/client encounter questions to assist primary health care professionals in providing culturally competent health care. (Canada)

Culturally Inclusive Health Assessment

This tool provides points for health care providers to consider when working with clients from culturally diverse backgrounds (Australia)

Diabetes UK: Fasting & Diabetes

This website provides information on how to manage diabetes safely while fasting as well as information about the possible dangers of fasting and diabetes.  Also featured are Ramadan calendars with messages about diabetes and fasting. Diabetes information is also provided in several languages.  Information on Ramadan and diabetes is provided in English and other languages. (United Kingdom)

Diversity and Alberta Health Services

This provincial health website provides information on diversity and multicultural health programs in Alberta.  An online diversity competency self assessment, useful for health professionals engaged with multiethnic populations, is available under "Diversity Resources". Multilingual health information can be found under "Health Information for Diverse Populations."  (Alberta, Canada)

Establishing Collaborative Initiatives between Mental Health and Primary Care Services for Ethnocultural Populations

This toolkit was developed by the Canadian Collaborative Mental Health Initiative.  The purpose of the toolkit is to assist service providers and other key stakeholders to work collaboratively to meet the mental health needs of ethnocultural populations. (Canada)

Intercultural Cancer Center

The Intercultural Cancer Council (ICC) promotes policies, programs, partnerships, and research to eliminate the unequal burden of cancer among racial and ethnic minorities and medically underserved populations in the United States. Cancer facts for specific ethnic/racial populations are featured.(United States)

Latino Cardiovascular Health Resources

This website provides education materials pertaining to cardiovascular health for patients and the general public, as well as resources for health program planners and health professionals.  Resources have been developed specifically for Latino communities. (United States)

Multicultural Health Resources-BC

A database of Multicultural Health publications has been developed as a service for AMSSA members and the general public. This database can be searched by typing in the field search form one or more key words which are included in the title, author's name and / or summary of the multicultural health publications. (Canada)

National Center for Cultural Competence

The mission of the National Center for Cultural Competence (NCCC) is to increase the capacity of health care and mental health programs to design, implement and evaluate culturally and linguistically competent service delivery systems.  Links are provided to valuable cultural competency resources and tools for health care professionals. (United States)

National Diabetes Education Program: Power to Prevent

This educational resource developed by the National Diabetes Education Program is a curriculum designed to help educate African American communities on how to prevent and control diabetes through healthy eating and physical activity. It is intended for community-based health organizations, faith-based communities, diabetes educators, and other community program leaders. (United States)

One Size Does Not Meet All: Meeting the Health Care Needs of a Diverse Population

This report was developed through research initiative by the Joint Commission - an American based non profit health care accreditation and certification organization. It provides a framework for hospitals and other health care organizations to develop and employ practices for meeting the patient needs of a culturally diverse population. The report also includes a self-assessment tool that organizations can use to initiate discussions about the needs, resources, and goals for providing the highest quality care to every patient served.

Program for Multicultural Health- University of Michigan Health System

The University of Michigan Health System created the Program for Multicultural Health in 1993 to help improve accessibility to and utilization of quality health care by underserved multicultural populations. An extensive list of tools and resources are available for download from this website. See 'Tools and Resources' under "Cultural Competency". (United States)

Queensland Health: Multicultural Health Support Tools for Health Care Professionals

This site provides links to a series of practice tools, handbooks and resources for health care professionals working with culturally diverse populations. Of particular use to health care professionals are the following resources that are available for download: 1. Cultural Diversity: A Guide for Health Care Professionals, 2. Health Care Provider's Handbook on Muslim Patients, 3. Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice. (Australia)

The Center for Cross Cultural Health

The Center for Cross-Cultural Health helps those who provide health care, and those who work to improve health, to integrate cultural understanding into their activities through the use of culturally competent products and tools. In particular this website provides training modules for health care professionals and organizations seeking to improve their cultural and linguistic knowledge and skills. This site also offers culturally sensitive and culturally competent educational materials pertaining to cancer and HIV/AIDS, information on working with Somali immigrant women, community profiles of diverse ethnic groups and information on cultural competency for health care providers. (United States)

Understanding Cultural Diversity in Mental Health

This manual produced by Multicultural Mental Health Australia is a cultural awareness tool for health and mental health practitioners. It is designed as a first step in developing cultural competence and improved understanding of what it means to provide culturally sensitive care. (Australia)

Hamilton Health Sciences • Hamilton, Ontario • 905.521.2100

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