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UPDATE: Hamilton Hospitals working together to care for patients following floods at St. Joseph’s Healthcare Hamilton and Juravinski Cancer Centre
For Immediate Release - Wednesday, January 8 2014

Hamilton Hospitals working together to care for patients following floods at St. Joseph’s Healthcare Hamilton and Juravinski Cancer Centre

St. Joseph’s Healthcare Hamilton

Between 6 a.m. and 7 a.m. on Wednesday, January 8 2014, a fire standpipe burst, leaking clean water on the second floor of Juravinski Innovation Tower at St. Joseph’s Healthcare Hamilton’s Charlton Campus. No patients or staff have been harmed due to the flooding. A full investigation will be made into the cause of the incident. At this time it is not confirmed what caused the pipe to burst, and the flow of water from the pipe has stopped. St. Joseph’s is continuing to assess the damage and restore services.

The incident has affected the Emergency Department, Surgical Services and Medical Device Reprocessing Department (operating room instrument sterilization) at our Charlton Campus.

St. Joseph’s Healthcare Hamilton has closed its Emergency Department - except for Psychiatric Emergency Services - until further notice. Emergency Medical Services (EMS) is diverting patients to other Hamilton hospitals as appropriate. Patients requiring emergency psychiatric services can continue to go to the Emergency Department at St. Joseph’s. Urgent Care at St. Joseph’s King Street Campus (Stoney Creek) remains open (Open 8:00 a.m. to 10:00 p.m.), as does HHS’ Main Street West Urgent Care Centre (Open 9:00 a.m. to 9:00 p.m.).

St. Joseph’s Healthcare Hamilton is not currently providing any surgical services. All 12 operating rooms were affected. We are working with surgeons to rebook patients with surgical appointments.

Surgeries scheduled at St. Joseph’s Urgent Care Centre are unaffected and are proceeding as

It is anticipated by hospital leadership that the Emergency Department and Surgical Services at Charlton Campus will not be ready to receive patients until at least early next week.

Please note that all inpatient units at Charlton Campus are open and fully operational and visitors are welcome. All Outpatient Clinics will resume tomorrow (January 9), and patients shouldarrive as expected for their appointments unless specifically contacted by SJHH. Endoscopy, Dialysis and Diagnostic Imaging will also be operating normally.

Hamilton Health Sciences

In response to the situation at St. Joseph’s Healthcare Hamilton, Hamilton Health Sciences has cancelled non-urgent, scheduled surgeries at its General and Juravinski Hospitals late this afternoon and tomorrow. All of the individuals affected were contacted directly.

These cancellations were necessary to ensure capacity as a result of increased emergency department visits and admissions, and emergency surgeries at Hamilton Health Sciences.

The Heart Investigation Unit and Electrophysiology Lab at the General Hospital remain open and procedures continue to proceed as scheduled.

The Emergency Departments at the General and the Juravinski Hospitals are busier than normal but remain open. The Emergency Department at McMaster Children’s Hospital is also open for children ages 17 and under. The Main Street West Urgent Care Centre is open 9 a.m. to 9 p.m. for urgent non-life threatening illness and injuries.

Juravinski Cancer Centre – Hamilton Health Sciences

The Juravinski Cancer Centre (JCC) will reopen to all patient care on Thursday, January 9, 2014.
A pipe rupture due to the extreme cold weather caused a significant flood to an administrative area on Level 3 of the cancer centre which ultimately impacted the areas directly below. As a result, parts of the Chemotherapy Suite and the Pharmacy preparation area on Level 2 were severely affected. Fortunately, the flood was quickly contained, minimizing damage to most of
the building.

The JCC was closed to all patient care on Wednesday January 8, 2014, as the building and damage were assessed. After thorough cleaning and inspection, clearance has been given to reopen the cancer centre to resume patient care.
Clinic appointments will resume tomorrow. The areas unaffected by the flood in the Chemotherapy Suite will also reopen tomorrow for treatment. All patients are being triaged to rebook their appointments. Any patients with urgent concerns or inquiries should directly call their oncologist’s office for further instructions.

The Juravinski Hospital was not affected.


“Please be assured that we’re working very hard to remediate the situation and fully restore services. We are aware of the challenges in our region and impact on our partner hospitals as aresult of this incident,” says Dr. David Higgins, President, St. Joseph’s Healthcare Hamilton. “Our utmost concern is for patients. Our commendable staff is working together to ensure the comfort and wellbeing of our patients.”

“I would like to thank everyone at Hamilton Health Sciences for their amazing response to both of these situations,” says Brenda Flaherty, Executive Vice President and Chief Operating Officer, Hamilton Health Sciences. “Everyone worked together to ensure patient needs were met, and individuals were treated in a timely way in our EDs and cared for in the most appropriate setting.”

“We would like to thank our patients for their understanding as we work to return the JCC to full operations,” said Dr. Ralph Meyer, President Juravinski Hospital and Cancer Centre. “We would also like to express our deep appreciation for the dedicated efforts of all our staff and physicians in helping to provide our patients with quality cancer care.”

Website updates will be time-stamped with information and can be accessed by visiting St. Joseph's Healthcare Hamilton's website or Hamilton Health Sciences' website.


Media Contact:

Megan Bieksa | Senior Specialist, Media & Strategic Issues | Public Affairs Department
TEL: 905.522.1155 ext. 33037 | CELL: 905.975.2944 | FAX: 905.540.6531
St. Joseph's Healthcare Hamilton | Charlton Portable | 225 James St. S., 1st Floor | L8N 3B2 |

Vel Snoukphonh
Public Relations Specialist
Juravinski Cancer Centre
Tel: 905-870-0111

More information:

We will continue to update on our community here as the situation changes throughout the day on our external website, Twitter and Facebook channels.

Emergency Department locations within the city of Hamilton:

Open 24 hours a day, 7 days a week

Hamilton General Hospital
237 Barton Street East, Hamilton, L8L 2X2

Juravinski Hospital
711 Concession Street, Hamilton, L8V 1C3

McMaster Children’s Hospital
1200 Main St. West, Hamilton, L8N 3Z5

Urgent Care Centres within the city of Hamilton:

St. Joseph’s Healthcare Hamilton Urgent Care Centre, King Campus
2757 King St E. Hamilton, ON L8G 5E4
8 a.m. to 10 p.m.

Main Street West Urgent Care Centre
690 Main Street West, Hamilton, L8S 1A4
Open 9 a.m. – 9 p.m., 7 days a week
Hamilton Health Sciences • Hamilton, Ontario • 905.521.2100

Disclaimer: Hamilton Health Sciences (HHS) offers Google Translate to better facilitate access for our community. However, HHS makes no claims regarding the accuracy of translations. Any and all health information should be verified by a health care professional.